To ensure you receive the freshest brews possible, we only ship our products with Royal Mail Tracked24 Delivery. We can also ship internationally and have a guaranteed next-day option. Please see our rates and other shipping options below:<\/p>\n
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Orders under \u00a325 \u2013 Tracked24 – \u00a33.49<\/strong><\/p>\n Orders over \u00a325 \u2013 Tracked24 \u2013 FREE<\/strong><\/p>\n Subscribers \u2013 Tracked24 \u2013 FREE on all orders (no minimum spend)<\/strong><\/p>\n Guaranteed Next Day Delivery – \u00a310.00<\/strong><\/p>\n International Delivery (Europe and rest of world) \u2013 International Tracked – from \u00a39.49<\/strong><\/p>\n Please note that if you are sending a delivery internationally, be aware that some countries may charge their own duty fees, which must be paid to release the parcel from customs.<\/p>\n If you are posting this as a gift, please inform the recipient that they will be responsible for paying the duty and VAT for the international order.<\/p>\n If this is not done, the parcel will be automatically returned to us by the customs department of that country.<\/p>\n <\/p>\n If you are not entirely satisfied with your coffee delivery or have changed your mind, we\u2019re here to help. You can cancel and return your order to us up to 14 days after your order has been delivered. To be eligible for a return, your item must be unused and in the same condition that you received it.<\/p>\n In addition, your item must be in the original packaging, and you will need to have the receipt or proof of purchase. Upon informing us of your decision to cancel your order, you have 14 days to post your item back to us.<\/p>\n <\/p>\n Firstly, we will immediately notify you of the status of your refund after inspecting the item.<\/p>\n If your return is approved, we will initiate a refund to your credit or debit card (or original method of payment) within 14 days.<\/p>\n Finally, upon initiating your refund, you will receive the credit to your original method of payment within 3-10 days. This can depend on your card issuer\u2019s policies.<\/p>\n <\/p>\n You will be responsible for paying for your postage costs for returning your item.<\/p>\n <\/p>\n First of all, please contact us at the earliest possibility.<\/p>\n We may ask for photos of the damaged goods and packaging so we can investigate further.<\/p>\n Lastly, return postage will be at our expense. A replacement will be sent to you upon receipt of the damaged item\/s.<\/p>\n <\/p>\nReturns and Refund Policy<\/h2>\n
Upon receiving your item:<\/h4>\n
Posting your item back to us:<\/h4>\n
If your item is damaged:<\/h4>\n